Based in rural Somerset in the UK, Lefays partners, and husband and wife team, Simon and Sarah Little have been in the art, antiques, and collectibles business for over 30 years. For the past 13 years, Lefays has provided online curation and consulting services for a leading specialist art, antiques, and collectibles platform in the United States.
A few representative examples of the feedback we have received:
"I couldn't be more pleased. You did an amazing packing job. Many thanks. I just love it." Leslie (United States, August 2024)
"We received the painting today! It arrived safely, extremely well packaged, and looks even more beautiful than imagined. Thank you!" Dennis (Canada)
"it is beautiful and in perfect condition. Thank you so much for the care you have
taken." Karen (United States)
"Delivered this morning; hung this afternoon. Simply magnificent." - Joseph (UK)
"Many thanks for the efficiency and courtesy with which you handled the sale. I genuinely appreciate it." Neville (UK)
"Received our painting yesterday, just divine. Thank you for the brilliant packaging, many other sellers could benefit from your style." Georgie (Australia)
"The painting arrived safe and sound. It is very lovely! Thank you so much for your excellent service." Melinda (United States)
"Painting arrived safely & sound! It looks terrific on wall" Jeffrey (United States)
"Packaging was superb. Thank you for your effort in making them safe for transit." Mark (United States)
"It was packaged wonderfully...I’m beyond pleased with it and it’s already hanging up and looking completely at home." Camilla (UK)
OUR GUARANTEES and RETURN POLICY are intended to give you as much or even greater confidence when you place an order than you would have were you to do so in person. If you place a purchase order with us, we will provide the following guarantees:
SATISFACTION GUARANTEE: Should you change your mind after the item has been shipped, you may return it for a full refund of the price you paid, excluding the cost of shipping. We must receive it in the same condition as it was in when we sent it to you and you must notify us and return it within 14 days. We regret that this guarantee does not apply to purchases made with our layaway schemes.
AUTHENTICITY GUARANTEE: In the highly unlikely event that an expert appraisal raises doubts as to the authenticity of an item we have sold, we will help arrange for its return and refund the purchase price including all shipping and insurance costs, there and back. Evidence of such an opinion from a recognised authority on the artist or item must be provided to us within 2 calendar years from the date of purchase and we must receive the item back in the same condition it was in when we sent it to you.
DESCRIPTION / CONDITION GUARANTEE: We take great care to ensure that what we sell is exactly what we say it is. In the highly unlikely event that we have substantially misdescribed the item or overlooked a problem with its condition about which we should have known and have disclosed prior to purchase, we will then help you arrange its return and will refund the purchase price, including all outward and return shipping costs. You must notify us of the problem and return the item within 14 days, and we must receive the item back in the same condition it was in when we sent it to you.
SHIPPING GUARANTEE: We always pack extremely carefully, use only insured, reputable carriers and are experts at shipping very fragile items worldwide. We use a mix of clean, recycled and new high-quality packaging. In the highly unlikely event that an item does arrive damaged, please contact us within 3 days of receiving it. We will then help you arrange its return and will refund the purchase price, including all outward and return shipping costs. You must notify us of the problem and return the item within 14 days.